Tuesday, June 22, 2021

Medicare, et al

 My wife and I are both working.  She happens to work for an organization that has good benefits in the health care area, so I have been riding on her insurance for several years, including years that I could have been on Medicare.  I did sign up for part A when it became available to me, but refused part b, drug coverage, and so on.

Now with her retirement coming in a year or so, I am working to get on full Medicare well before my benefits under her employment cease.  To that end, I’ve been talking with SHICK volunteers (SHICK is the Senior Health Insurance Counseling for Kansas program) I’ve been talking with them about how to enroll, the rules and regulations, what I can expect, etc.  By the way, SHICK volunteers in Kansas are knowledgeable, well-trained, easy to speak with, and best of all the service is no charge.

I’ve also done research with several different companies that offer supplemental health coverage including the newer Medicare Advantage plans that one hears so much about on TV at certain times of the year.

In the end, after a year of thought and consideration, I’ve decided to enroll in traditional Medicare part B along with drug coverage, a supplemental plan, and a dental plan.  That decision, however, and its implementation, was not without some angst and a little bureaucratic slowness.

I won’t get into the details, but when one signs up for old age insurance, one practically needs a crystal ball to be able to read the future.  Because, with few exceptions, once one has made a decision on the kind of coverage he or she will have, it cannot be changed, or at a minimum can be changed with financial penalties attached.  Will I need many hospitalizations?  Will I have to take a name-brand medication at some point in the future instead of generic?  Will I need skilled care?  Am I better off to have dental insurance or pay the dentist cash when I need something done?  Is the network I’m signing up for adequate for my needs?  Are my providers in-network for the insurance I am considering?  What happens if I have an emergency when I travel out of state or out of network?  And with these questions are a host of other questions along with multiple places to find answers.

And then there’s the bureaucracy.  Having to work with the Social Security office to sign up for part B, I had to do so the old fashioned way…with paper.  And with COVID, there was no in-person counseling by a Social Security worker.  And no on-line for Part B sign-up.  Sending the paperwork in by mail, I waited a couple weeks without comment from them.  I called.  My paperwork was incomplete, I was told, and they were waiting on the information needed.  Of course, it would have helped had they notified me that the information was missing in the first place.  Sending in the corrected form by FAX (yes, they still have those things), I waited another couple of weeks with no word.  Contacting them again, I was told that they hadn’t worked the FAX’es yet and to be patient.  The actual comment was, the person hadn’t picked up the faxes yet.  Say what?

Contacting them yet again a few weeks later, I was asked to hold the phone after a 20 minute wait to talk to a live person, to whom I explained my situation.  Twenty five minutes on hold after the initial conversation, that person came back on the line, told me he found the form in a stack of papers, walked it through the approval process for me, and I was all set.  Incredulous, I asked him what else I needed to do.  He said “nothing…you’re good to go.”  A few days later, I got the approval letter in the mail.  May that man who did that for me be forever blessed !!

Now that I have part B coverage, I was able to complete the process by signing up for the supplemental, the drug plan, and the dental plan.  I should be well-insured now.

 The one thing that stood out for me during this several month ordeal is, how do people successfully navigate this system who may not have the health care background I have, don’t know about the SHICK volunteers, or don’t have the boldness to call, check on, complain, and generally be a pest until things are done to one’s satisfaction?

How many people are taken in by shysters who hawk substandard insurance policies, sign people up for multiple unneeded policies, or take the money without giving anything in return?  How many know that the Kansas Insurance Commissioner is on their side and will advocate for them in the event of an issue with an insurance company?  How many people don’t understand that when they sign up for a particular plan, there are restrictions on what kind of changes they can make in the future?  How many understand that their medical provider may well NOT be in network for their particular plan and know that they need to check on that before they sign up for a plan that sounds too good to be true (like the one that says they pay you to sign up and send a check to you every month thereafter)?  The list goes on…

 I don’t know how they could make this process any more difficult and taxing.  I think they managed to hit all of the “buttons of difficulty” in this menagerie of rules, policies, paperwork, and decisions to be made.  Thank heaven for the Kansas SHICK volunteers, and thanks be to the man who shepherded my part B application away from the stack of paperwork and through the process of approval.  May you be so fortunate when it comes time for you to sign up.

 Blessings…

Thursday, June 17, 2021

Rebecca

 

Good morning.  It’s Thursday again.

 Rebecca, a good friend and former classmate, corresponds regularly with me by email.  We grew up in the same small town, which means that I knew her family well, and she knew mine.  Intelligent, ambitious, and a truly kind person, Rebecca and I had a sort of friendly rivalry going on in school in terms of grades.  It seems that she usually won that rivalry, but it was all good-natured.

Recently, she suffered the loss of an older sister to cancer and a younger brother to a sudden stroke.  Her mom passed away a few years ago, and her dad has been gone for some time.  She also lost her last uncle recently.  And her husband lost his aunt at the same time as all of this other was happening to her.

She wrote to me talking of traveling to Kansas recently to attend the services for both her brother and sister, as well as her husband’s aunt.  At the end of the paragraph she said, “I can’t stand any more losses.”

The kicker to all of this is that Rebecca has for over 20 years been battling multiple sclerosis, an insidious and debilitating autoimmune neurological ailment that causes gradual weakening and disabling of body functions.  Using a walker is difficult for her, as are many of the activities of daily living.  The medications that help suppress the out-of-control immune system also allow other illnesses to thrive that otherwise may have been controlled or eliminated before they could take hold.  I suspect that just getting out of bed and facing the day is a herculean challenge much of the time.

Rebecca told me in the last couple of sentences of her email that, “I thought I could unwind to you…I promise that my next message will be far more upbeat.”

 

I tell this story in order to give you a couple of observations.

On days when I’m feeling less than optimal, which is happening more and more frequently nowadays, I sometimes think about Rebecca and the constant level of pushback she has to give in order to just get through the day.  I can’t imagine the amount of resolve it must take for her to get out of bed and try to have a somewhat normal day.  Nor can I imagine what it must take for her husband and others to care for her and help her with her needs.  Sometimes when I would like to have a pity party for myself, I think of Rebecca and others like her that I know.  That’s all it usually takes.

Second, I really don’t mind being someone who others feel like they can “unwind” to.  I’m getting better, I think, at listening.  And I believe that I can, when asked, most times offer some kind of encouragement.  Sometimes people need someone else that they can confide in, unload on, or as Rebecca said, “unwind to.”

You may be one of those people who others have felt comfortable unwinding to.  You may think that your listening to them doesn’t really accomplish much and is such a small thing; however, in our individualistic society, people are desperate for a relationship where they feel comfortable talking about life and living.  I continue to be amazed at the loneliness many people suffer in a world where they are surrounded by others and have an almost all-consuming desire to actually connect and communicate with another human.  The need for connection is often as strong as the need for food and water.  If you can help fill that need, lower your personal space walls, open your ears, your heart, and your soul…be that connection.

And when you feel like feeling sorry for yourself because of a minor ache, pain, or setback, think of others instead.  Pray for and if possible with them.  Encourage them.  Help them with a need they may have.  Find some way to serve someone else.  Give of yourself.

Have a blessed day today.

Thursday, June 03, 2021

Savoring Time

 

Good morning.  I trust your day has begun well, and will end well.

 

As you know, last weekend was the annual Memorial Day celebration.  Many probably used the long weekend as a time to go to the lake, travel, or just relax.   Some used the weekend for its intended purpose…remembering those who have given their lives in service to the nation, and by extension remembering those of our families who have gone before.  The Plank family did some of both, as we usually do.  We visited several cemeteries, placing flowers and plants at the appropriate markers.  We visited about ancestors, recalling their service, their relationship to us, and telling stories about them.

We also gathered together as a family…32 of us by one count…all together.  Yes, it was raining for much of the day.  And so it was a good thing we gathered at a 5 bedroom ranch-style home with a full basement that was on about 3 acres of land with outbuildings and garages where we could be together.  We brought food, ate, told stories, played indoor games, and generally had a good day.

The other thing about the day on Monday was that it was the last day of the month of May.  That may seem to be a non-thing to you, but to me anyway, it was the recognition of the swiftness of the passing of the days.  May, 2021 is in the history books.  And before we know it, June will be gone, followed by July…then August.  The birthdays are coming entirely too quickly at this stage of life…I don’t have that many more to celebrate, and they’re coming all too fast for my liking.

As a child, I thought summers were pretty much endless.  School was out in mid-May, and there were endless days of childhood activities before having to go back to school in the fall.  But, as I got older, those days seemed to go by more and more quickly until now, it seems like those few days of summer quickly give way to fall and winter.  And in the process, one more birthday is marked off the calendar.

In less than three weeks, the sun will be at its most northern point in the sky, and the summer solstice will occur.  That means that the sun will then begin its travel back to the south, eventually bringing the onset of cooler weather and the winter.  It used to be, in my mind anyway, that the time between the equinoxes and solstices…about 90 days…was a long time.  Anymore, those days fly by with hardly time to recognize that they’ve come and gone.

So, as you go through your daily routine this day, stop for just a few minutes, get quiet, and savor the passage of time.  Maybe you will be in a place where you can hear a clock ticking off the seconds.  We have a grandfather clock we can hear in our house.  And if it’s quiet enough in my office, I can hear my wall clock tick the seconds as the second hand goes around.

Normally, this might be a place where I would insert words of vast wisdom and comfort.  However, I have no such words for you now.  Those words just aren’t coming to mind…rather, I’m hearing the ticking of the wall clock as it counts off the seconds…minutes…and hours in the day.  And I’m working on doing that savoring I mentioned a minute or so ago.  Sometimes that’s harder to do than it might seem.

It seems that right now, instead of savoring, I’m thinking of all of the things I haven’t had the time to do in the past few days…how I’m going to work those things in the next few days…and how many of those things may not get done at all.

Oh well, the thought of “savoring” was good, even if the implementation has been somewhat lacking.

May you receive blessing in abundance this day from the One who created time…and gives us the opportunities to make the most of the time we’ve been given.